U-Tron (Beijing) Electronics Co. Ltd., warrant the products listed bellow for a period of 36 months from the date of shipment to be free from defects in material or workmanship and to be of the kind and quality designated or specified in the purchase agreements. If any products dose not meets the above warranty and the buyer promptly files a warranty claim U-Tron shall do the following:
U-Tron shall provide a 12 months “No Questions Asked” replacement of any faulty units at no charge to the customer. The time limit for exchange shall not exceed 30 days from the time a claim is filed by the buyers. The buyers shall return the faulty units within 30 days of filing the claim. The method of shipping back the faulty units to U-Tron shall be decided at that time by U-Tron and all shipping charges shall be borne by U-Tron.
At the end of the 12 month period U-Tron shall provide additional free extended warranty for another 24 months. During this 24 months time U-Tron shall repair or replace and re-certify every faulty units returned. Shipping charges for sending the units to U-Tron shall be the responsibility of the Buyers and the Shipping charges to return the repaired goods to the buyer shall be borne by U-Tron. Time limit for repairs shall not exceed 60 days.
U-Tron at our own option can elect to provide replacement units at any desired percentage to be warehoused and logged by the buyers for timely service of the extended warranty replacements. When the warranty expires the bad units and the unused spare parts items shall be shipped back to U-Tron unless otherwise stipulated in the contract or purchase agreements. If the warehoused quantities become 90% used up or nearing the end of stock, the buyers shall ship back the faulty units to U-Tron. U-Tron shall rotate the spare parts inventory with in 60 days of receiving from the buyers.
All warranty claims items shall by shipped to the buyers regardless of the geographical location, by air freight to the nearest airport or courier service to the customer site, and any returning items can be shipped by sea or air freight at the request of U-Tron. If the customer fails to return the said faulty units with in the time frame as instructed, it will be considered as sold and U-Tron reserve the rights to bill the customer for its full value.
U-Tron shall not bare any responsibilities with the buyers customer claims or shall not bare any other expenses incurred other than the units cost it self. Customer site un-installation and re-installation of any faulty units shall not be the responsibilities of U-Tron.
The warranties set forth herein shall be voided if the units have been 1) repaired or altered by any un-authorized person 2) subjected to misuse, negligence and accidents or operated in other than normal operation and use. 3) Connected, installed or modified in a manner not in accordance with U-Tron instructions.
This warranty is applicable to all LED Products.
